Use of the Website
By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
Trademarks
The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
External links
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
Warranties
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Disclaimer of liability
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Conflict of terms
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Severability
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Applicable laws
Use of this website shall in all respects be governed by the laws of the state of South Carolina U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the South Carolina Courts located in Lexington county, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
Refund/Return Policy
All refunds./returns/exchanges for handmade goods are on a case-by-case basis. I want you to be happy with your purchase, and will do what I can to rectify any issues with your item.
Refunds/Returns can be arranged by emailing brenna@thecrochetunicorn.com
Items are entitled to be refunded or returned based on complaint. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.
Complaints/Comments/Concerns
Any complaints (comments/concerns) about items may be sent to brenna@thecrochetunicorn.com There is no guarantee of resolution, but please reach out and I will do my best to help you.
Custom Orders
I love creating unique, personal items for my customers! If you are looking to have an item custom made that is not on the website, please contact me at brenna@thecrochetunicorn.com and we can discuss what you're looking for.
Please note custom orders are taken in very limited quantities. Turnaround time - depending on the item, can be anywhere from 3-4 weeks as most likely I will need to find the best materials/supplies to make your item perfect, as well as the time it takes to make it. Please allow extra time for processing, production, and delivery of custom orders. Custom orders will not be eligible for refund/exchange.
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